We’ve experienced many calls, from concerned customers, thinking their heating systems aren’t working properly. We understand this concern and have done some investigation that you might find useful. Here’s what we discovered…
Back in October Vectren predicted a 3% increase in heating bills this winter, that was with anticipation of a ‘normal’ winter weather. Well, we all know -30 windchill is not the ‘norm’. Natural gas customers can expect to pay approximately $30 to $50 more compared to the same time last year. That’s nearly a 20% increase.
An article, in the IBJ, goes on to say that not only does the 18% colder than usual weather drive up this demand, but prices for natural gas spiked in recent weeks as demand rose amid frigid weather. Citizens Energy expects bills to be about $178 for its average customer, which is up from about $132 in January 2013, the Indianapolis utility says in this article.
We submitted a question to IPL (or parent company AES.com) inquiring as to increases for electrical heat pump systems.
B&W asked – “To help our customer’s determine if they have a service issue with their total electric heat pump systems, approximately what should be the increase in your electric bill just due to the winter weather compared to last year. We are getting calls from people thinking they have a service problem because their electric bill increased. Some have had issues and some have not. I am trying to find a guideline to help homeowners avoid unneeded service trips. If their bill increased $40 or 15% would it be reasonable to assume it was due to the weather?”
AES Response: “Thank you for your recent inquiry. Yes we would attribute the recent increase in bills due to the record low temperatures that we have been experiencing recently as heating and cooling attribute approximately 50% of your bill.” -Customer Service, AES
We hope this helps you understand the increase in your heating bills and can save you from scheduling a service call that may not be necessary. We are here for you if you do need help. Stay warm, and don’t hesitate to contact us at 317.243.3581 if you would like to schedule a service call, or if you have any questions on how your heat pump should operate or perform.