Category Archives

9 Articles

Customer Comment: Randy & Doug

I want to reach out and say thanks to Randy for working on the the installation of our Grohe Retro-fit shower head and spray wand. We had an initial issue that needed corrected first, but after this things went very well. Because of the issue Randy encountered, it took a bit more time, yet he did a very professional job. I want to thank Doug, too, at B&W for still keeping initial write up estimate for my family, despite the extra work that was encountered. We love the large rain shower experience in the morning.

Thanks, and we hope we can work with B&W for our future needs.

-Robin G.

Customer Comment: Plumber Randy

by bplusw


Just a short note of appreciation for the great installation job on the above water heater.  Your team was on time and implemented a well thought out  installation plan to perfection.


Thanks again!



Indianapolis, IN

Customer Comment: Plumber Ray

by bplusw


I have had many experiences with plumbers and I found that the visit today from Ray was far and away the most professional.  Because of his customer service and plumbing know how I feel confident about using B&W plumbing again. 

Donna K., Indianapolis, Indiana

Customer Comment: Plumber Ray

by bplusw


I want to thank B&W for sending Ray out to service my water heater. Ray was on-time, fast, courteous, clean, and obviously knowledgeable about water heater repair.


Brad R., Indianapolis, Indiana

Customer Comment: Plumber Dave

by bplusw

“I had a very positive experience and would recommend B&W Plumbing, and specifically Plumber Dave, to anyone.  The previous home owner had installed an electric tankless water heater.  It developed a leak and I had trouble finding a plumbing contractor to service it.  The receptionist at B&W was very helpful and assisted me in the procurement of a replacement part.  I felt I got a good value.”

Sharon, Indianapolis