Our mission is to provide superior products and unparalleled service to the residents of Central Indiana.

How do we do this? We personally test new products.

• We know the pros and cons of living with a tankless water heater. We test them in our homes.

• Toilets are tested in our office. If you need to flush it twice,  we put it on our do not install list.

• How do we know the American Standard Accuclean performs as promised, it is installed in my house.

• Training, education and more training. We seek opportunities and our staff welcomes learning about new ideas and techniques and reviewing old. 

Family owned and operated. There are five owners at B&W and we are all in the office everyday. Our corporate office is the same address. Rules and policies are not transferred from another state. When you call 317-243-3581, you are speaking to a member of our staff at 2101 Cunningham Road, Indianapolis, Indiana , 10 blocks from the Indianapolis Motor Speedway.

We treat our customers as we like to be treated. We believe as professionals it is our duty to assist you in making the right decision for your home and family. There is not a one size fits all solution. We listen to your needs and concerns and offer our professional advice.

We reward our customer’s loyalty.  Once you purchase a planned service agreement or spend a cumulative total of $500, you are a preferred customer.  Every month we will send you B&W Bucks for the previous month’s service total.  B&W Bucks never expire and can be transferred to family members, friends, or other organizations.

We want a lifelong relationship. We want to be your plumbing, heating, air conditioning and drain company.

…….With a Planned Service Agreement from B&W Plumbing and Heating.  Whether it’s Plumbing, Heating, Air Conditioning or Drains, Planned Service Agreements (PSA) will receive 10% on any service call.

Including the 10% discount, PSA customers will receive these additional benefits:

Benefits include:

     * No overtime charge.

     * Priority scheduling.

     * 24 Hour Service.

When you purchase a PSA, we will provide you with two precision tune-ups (one air conditioner tune up and one furnace tune up) to help provide a quality, efficient and safe indoor environment.

Procedures performed:

     * Clean or replace filters

     * Check and clean inside cooling coil if accessible (during A/C check)

     * Check primary and secondary drains

     * Add algae tablets to condensate pans

     * Vacuum blower housing/compartment

     * Clean and check condenser coil (during A/C check)

     * Lubricate all moving parts where applicable

     * Check and tighten all loose electrical connections

     * Check operation pressures for proper refrigerant charge (during A/C check)

     * Monitor voltage and amperage draw on all motors

     * Monitor air conditioning cycle (during A/C check)

     * Adjust gas pressure (during furnace check)

     * Check and adjust pilot operation if applicable (during furnace check)

     * Monitor flue draft for safe operation (during furnace check)

     * Check and test safety controls

     * Monitor furnace cycle (during furnace check)

     * Check for cracked heat exchanger (during furnace check)

Click the link to schedule online and save $10.00 on your PSA:  http://www.bplusw.com/NeedService.html

We have a Aprilaire model # 550 furnace humidifier and water

is continuosly draining from it even though our furnace isn’t on.  Is there a problem with it?

Ron, Indianapolis, Indiana

Ron,

Thanks for contacting us & your question. Water should be coming out of the humidifier drain when there is a call for humidity in the heating cycle. If water continues to come out of the drain, the solenoid valve may be stuck in the open position or the solenoid valve is getting continuous power not allowing it to close. The humidifier pad should be replaced and the humidifier serviced at the beginning of each heating season. Please e-mail or call me at our office at 243-3581 with any additional questions.

Thank you,

Dave Mejean

HVAC Manager

B&W Plumbing and Heating Company, Inc.

It is hard to beleive, but this will be our 50th year serving Central Indiana’s plumbing, heating and air conditioning needs.  We are also proud to say that after 50 years we are still Family / Locally Owned.  We would like to thank our customers for making this possible and we look forward to serving you and your families for at least the next 50 years.

B&W Plumbing and Heating would like to let everyone know that right now is best time to buy a Planned Service Agreement (PSA) for your heating and air conditioning equipment.  When you purchase a PSA, we will provide you with two precision tune-ups (one air conditioner tune up and one furnace tune up) to help provide a quality, efficient and safe indoor environment.

Even if you just purchased a new heating and air system with a 10 year parts and labor extended warranty, you will still benefit from a PSA from B&W Plumbing and Heating.  All extended warranties require the equipment to have ‘regular maintenance’ or the warranty will not be valid.

Benefits include:

     * 10% discount on service.  (This includes plumbing repairs!)

     * No overtime charge.

     * Priority scheduling

     * 24 Hour Service

Procedures performed:

     * Clean or replace filters

     * Check and clean inside cooling coil if accessible (during A/C check)

     * Check primary and secondary drains

     * Add algae tablets to condensate pans

     * Vacuum blower housing/compartment

     * Clean and check condenser coil (during A/C check)

     * Lubricate all moving parts where applicable

     * Check and tighten all loose electrical connections

     * Check operation pressures for proper refrigerant charge (during A/C check)

     * Monitor voltage and amperage draw on all motors

     * Monitor air conditioning cycle (during A/C check)

     * Adjust gas pressure (during furnace check)

     * Check and adjust pilot operation if applicable (during furnace check)

     * Monitor flue draft for safe operation (during furnace check)

     * Check and test safety controls

     * Monitor furnace cycle (during furnace check)

     * Check for cracked heat exchanger (during furnace check)

Click the link to schedule online and save $10.00 on your PSA:  http://www.bplusw.com/NeedService.html

B&W Plumbing and Heating, The Professionals in the Big Black Trucks

Is it normal operation for my heat pump to turn on and off

constantly during very cold temeratures (5 degrees above zero)?  My heat pump turned off and on all night last night.

Mark, Indianapolis

Mark,

Thanks for the question. It is not normal for your heatpump to turn off and on, this is called short cycling. If your back-up heat for the heatpump is a gas furnace, your heatpump should not be on at all due to the cold temperatures. If your back-up heat for the heatpump is an electric furnace your heatpump should run continously until the thermostat is satisfied.

Please feel free to call me at 243-3581 or send me other questions you may have.

Thanks,

My neice lives in E. Indianapolis. She needs a new furnace.

It is beyond repair.  How much does that usually run?

 thank you, Patty, Indianapolis, Indiana

Patty,

Thanks for contacting us for your heating information. I’m not sure if she has an electric or a gas furnace. There are many sizes and efficiencies of furnaces. We would need some information on the size & age of the home, condition of the windows and insulation & the size of the existing ductwork.

This would be best if we could come out & survey the home. Most furnaces will run from aproximately $2,900.00 to $5,500.00 & we offer financing. All of our furnaces come with a 10 year parts and labor warranty. There are also some gas company rebates & tax credits on qualifying furnaces. Please send me an e-mail or call me at 243-3581 with any questions.

Thanks,

Dave Mejean

HVAC Manager

B&W Plumbing and Heating Company, Inc.

2101 Cunningham Road

Speedway IN 46224

T:  (317) 243-3581

F:  (317) 243-4444

www.bplusw.com

Installing a Programmable Thermostat can save money and energy!

http://www.energystar.gov/index.cfm?c=thermostats.pr_thermostats

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