B&W Plumbing and Heating is pleased to announce that we are including a 6 Year Labor Warranty on all residential water heaters installed by B&W starting January 14, 2010.  Most manufacturers include a standard 6 Year Part and Tank Warranty and in the past B&W included a 2 Year Labor Warranty.  That meant that if a part or tank failed during Years 3 and 6 in your warranty, the part was covered, but the customer was still responsible for the labor. For Example, if in year 4 if the water heater leaked, the water heater was replaced under the 6 Year Tank Warranty, but the customer still had to pay for a plumber to install the replacement.

Now, with the new 6 Year B&W Labor Warranty, if you buy a water heater from B&W today and the tank fails 5 years from now, we will come in and replace the water heater at no cost to you.  You will be covered under the manufacturers 6 Year Part/Tank Warranty and B&W’s 6 Year Labor Warranty.

Residential Customers Only.

If you have any questions, call us at (317) 243-3581.

With the recent snow melt and heavy thunderstorms in Indianapolis/Central Indiana, the ground has become saturated and many of you may have noticed that your sump pumps are running non-stop.  Here are a couple of tips to help you make sure that your pump is operating properly. 

Check your float switch.  The float should rise and fall freely as your sump pit fills and empties.  Make sure that it does not get hung up on along the pit wall or discharge pipe.  Another thing to check is that the sump pit is free from debris.  Since most sump pits are open and they are on the floor, it is not uncommon for debris to fall or be accidentally kicked into the pit.  If you have two sump pumps controlled by an alternator, confirm that both pumps are operating.

Another thing to consider, if you haven’t already, is installing a battery back up sump pump.  You will have the piece of mind knowing that if your power goes out during a heavy rain storm, the ground water will still be carried away.

If you have any questions or would like more information, please give us a call at (317)243-3581 or if you would like, you can submit your questions online by clicking on the following link:  http://www.bplusw.com/ContactUs.html

Is it normal operation for my heat pump to turn on and off

constantly during very cold temeratures (5 degrees above zero)?  My heat pump turned off and on all night last night.

Mark, Indianapolis

Mark,

Thanks for the question. It is not normal for your heatpump to turn off and on, this is called short cycling. If your back-up heat for the heatpump is a gas furnace, your heatpump should not be on at all due to the cold temperatures. If your back-up heat for the heatpump is an electric furnace your heatpump should run continously until the thermostat is satisfied.

Please feel free to call me at 243-3581 or send me other questions you may have.

Thanks,

My neice lives in E. Indianapolis. She needs a new furnace.

It is beyond repair.  How much does that usually run?

 thank you, Patty, Indianapolis, Indiana

Patty,

Thanks for contacting us for your heating information. I’m not sure if she has an electric or a gas furnace. There are many sizes and efficiencies of furnaces. We would need some information on the size & age of the home, condition of the windows and insulation & the size of the existing ductwork.

This would be best if we could come out & survey the home. Most furnaces will run from aproximately $2,900.00 to $5,500.00 & we offer financing. All of our furnaces come with a 10 year parts and labor warranty. There are also some gas company rebates & tax credits on qualifying furnaces. Please send me an e-mail or call me at 243-3581 with any questions.

Thanks,

Dave Mejean

HVAC Manager

B&W Plumbing and Heating Company, Inc.

2101 Cunningham Road

Speedway IN 46224

T:  (317) 243-3581

F:  (317) 243-4444

www.bplusw.com

With no immediate warm-up in the near future, here are a couple of tips to help protect your home from frozen water lines.

*Disconnect all hoses from your outside faucets.

*If you have a water heater in your garage, keep your garage door closed and make sure it closes completely when you come and go.

*Seal any air leak with foam insulation.

*If your kitchen sink is along an outside wall, open the cabinets to let in the warm air. BE SURE to remove anything unsafe that children or pets can get into.

*Slightly open the kitchen valve to let the smallest stream of water run overnight.

Also, know where the main shut-off is to your water in case you have to turn your water off in case of emergency.