“Seriously, we all know that when work is not done satisfactorily, one hears about it for sure. (My husband)and I have always made it apoint to let good workers know when they are truly appreciated. That’s how we feel about you. We were told that you were meticulous, and you are certainly that. We discovered for ourselves that you have a great personality and your approach to your work is that of a fine craftsman. Your attention to detail, your care for our flooring, and your non-threatening manner with our cats, for all that we are thankful. Needless to say, we feel our new tub speaks for itself and we will proudly show it to one and all and let them know who did the great work. Thank you and thank B&W. We will certainly be repeat customers.”
Mr. and Mrs. P.